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CARECEN | Central American Resource Center · Community Support Services
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Community Support Services


The Community Support Services Program helps individuals to prevent and overcome  common problems such as tax debts, workplace abuse, and being a victim of a crime. The program facilitates access to vital services such as free tax preparation, dispute resolution, and victim relief and compensation, available both on and off-site.

Low Income Tax Clinic

CARECEN operates a low-income tax clinic that aims to increase the number of Latino immigrants who understand and comply with their obligations under the U.S. tax code and who are educated consumers of tax preparation services.


Bilingual Dispute Resolution Clinic

As part of an initiative launched in 2011, in partnership with the D.C. Superior Court, CARECEN offers bilingual dispute resolution services on-site twice a month to individuals with employment, consumer, tenant, and other issues.

CARECEN’s long-standing partnership with the D.C. Superior Court Multi-Door Dispute Resolution Division provides dispute resolution services on site to individuals with employment, consumer, tenant, and other issues. We routinely conduct outreach at partner sites, including the Consulate of El Salvador.

This is a free, by-appointment clinic in CARECEN’s offices, held on the second and fourth Wednesday of every month. Community members with disputes involving unpaid wages, neighbor conflicts, tenant problems (security deposits and repairs), consumer problems (with vendors, contractors, auto shops, etc.), or other monies owed between individuals are pre-screened by CARECEN staff and scheduled for interviews with the Bilingual Dispute Resolution Specialist the day of the clinic. To be assisted during the clinic, at least one of the parties involved in the dispute must live or do business in D.C.


Assistance to Crime Victims

Through this program, CARECEN informs Latinos who have been victims of crime or suffered as a result of a crime (such as domestic violence, violent crimes or sexual assault) about their rights and provides direct services to crime victims including applying for compensation and screening for immigration services.

Visit us for walk-in hours on Thursdays from 2:00pm to 4:30pm to obtain services or call us at 202.328.9799 to make an appointment.

For more information on our clients, please visit Who We Serve.